What we do

The Dove Service can provide counselling to any adult at our Head Office in Hanley or at one of our outreaches in Stoke-on-Trent.

The Dove Service strives to be an inclusive service and has opened outreach centres across Staffordshire and South Cheshire to increase access to counselling and to enable us to reach our clients better.

If you are housebound or are unable to arrange transport to our Head Office or one of our Outreaches, we may be able to offer you support over the phone.

The CareLink project has been developed in conjunction with the Saltbox and is funded by the Big Lottery (Reaching Communities) Fund. CareLink works with those over the age of 50 living in Stoke-on-Trent and associated faith groups and communities. There are 4 main parts to this project:

  • The provision of training to group leaders and those working with the over 50's in the SOT area to enable them to identify older people who may need emotional support and to develop their skills around working with emotions.
  • The provision of counselling to the over 50's in a place where they feel comfortable, whether that is in their own home, their GP or another appropriate local setting.
  • PhoneLink, which provides telephone be-friending support for older people who are socially isolated, vulnerable, or mobility impaired.
  • The CareLink Network, which is for the leaders of Older People's Groups and provides a forum for the sharing of ideas, and discussions around pertinent services local strategies.

If you would like to find out more about training and counselling on the CareLink project please contact the Dove Service on 01782 683155, for information about PhoneLink or the CareLink Network please contact the Saltbox on 01782 207200 and ask for a member of the CareLink team.