01782 683155 


We are the leading Grief Support Charity in Staffordshire and South Cheshire.

There are many opportunities to be involved with the Dove Service, either by working for us, volunteering or joining us on a student placement.

Working For Us

Applying for a role with the Dove Service

Whichever role you apply for with us you will need to complete an application form and an equal opportunities monitoring form, which you can email or post to us.  Both of these forms can be found at the bottom of this section.

If you are applying for a specific role the Job Description and Person Specification will be shown with the advert for that role. If you have any problems downloading or accessing information about any of our opportunities please do not hesitate to ring our office.

Please email completed applications to: Kim Farmer, or Post to:

Kim Farmer
The Dove Service
The Dudson Centre
Hope Street

Application Form V2 July 2019

Equal Opps Monitoring Form 2019

Trustee Recruitment

If you are an experienced professional who would be interested in volunteering your support to our organisation and could commit to attending Trustee Meetings on a bi-monthly basis, we would love to hear from you.  We are looking for Trustee’s with specific knowledge and experience in PR, Marketing, and Fundraising.  For an informal chat about the role of a trustee please contact our CEO Charlie O’Dell or download our Trustee Information Pack below.

Trustee Info. Pack (PDF)

Qualified Volunteer Counsellors

3+ hours per week 

The Dove Service is looking for several qualified volunteer Counsellors to work with clients in North Staffordshire (adults or children)/Stoke-on-Trent (adults or children)/Cheshire (adults or children)/Wirral (children).

This role requires great flexibility, time management and communication skills.  The successful applicant also requires self-motivation and the ability to manage their own workload.

Experience in the field of bereavement & loss is highly desirable.  This role will require networking with various schools, agencies and other support services surrounding young people.

If you are a qualified, registered Counsellor (minimum diploma level), with or working towards accreditation, and have experience working with adults and/or children & young people in community settings, please use the application form above.

Appointment will be subject to receipt of satisfactory references and Disclosure & Barring check.  The Dove Service is committed to equal opportunities in employment and in all areas of its activities.

Volunteer Receptionists/Administrators

Vacancies for Volunteer Receptionists/Administrators

We have vacancies for the role of Volunteer Receptionist/Administrator, to assist in the provision of a professional and efficient front of house service for all users of the service.

Candidates must be able to commit to a minimum of ½ day per week.

Main Responsibilities Include:

1. Telephone response
Answering the main telephone, referring calls on and taking messages as required
Providing information to callers and signposting them to other organisations

2. Receiving visitors to the office
Ensure that all clients and visitors are welcomed

3. General office tasks
Log outgoing and incoming post for distribution to staff
Respond to email enquiries
Compile and distribute information packs for counselling enquiries

4. Management of leaflets and resources
Ensure that resources, leaflets and posters are kept up to date in reception

5. Support of Managers and Administrators
To assist the CEO, Project Managers and Referrals Team by undertaking general administrative support, e.g. photocopying, filing, archiving and correspondence
Take responsibility for making, re-arranging and cancelling room bookings

Skills & Qualifications Required:

Experience within a similar role is desirable
Good organisational and time management skills
Excellent communication skills and a warm and friendly manner
Ability to demonstrate good customer service skills
Competent levels of literacy
Good IT skills

For more information, please contact Sarah Knott – Project Manager (Operations) on 01782 683155 or email to request an application pack.

Placement Opportunities: Trainee Counsellors

Start date: February/March 2020

The Dove Service is currently recruiting Placement Counsellors to work within our Head Office at The Dudson Centre, Hanley.

Successful applicants require a strong understanding of the BACP Ethical Framework, a theoretical interest in grief, bereavement and loss, along with self-motivation and a willingness to commit to ongoing CPD related to the profession.

Hours are flexible depending on demand and counsellor availability.

If you are currently undertaking your Counselling Diploma (or suitable equivalent) and  are looking to work with a minimum of 3 adult clients per week, or have completed your Diploma and are going on to study at Masters level and are looking to work with a minimum of 3 adult clients per week, along with an interest in developing the skills to work with Children and Young People*- please download an application pack (see link above)

The appointment will be subject to receipt of satisfactory references and Disclosure & Barring check.  You must be willing to commit to attend induction, personal safety and safeguarding training.

Placement Counsellor JD & PS

Applications must be received by 5pm on Friday 22nd November 2019.  Please download Application Form and Submission information via the link at the top of this page.

NB: Your application form will be acknowledged, you will then be contacted after the closing date with further information about the recruitment process.  Please do not contact members of the Dove Service outside this process.

 *Child and Young People work only available at The Dudson Centre, Hanley and is subject to approval from your University Tutor.

Get invoLved and fundraise for us!

We are always pleased to hear from anyone who would like to fundraise for us, so if you fancy running a marathon, organising a quiz night or baking cakes or anything else we would love you to get in touch!

Why not take a look at our fundraising page to see how you can get involved and maybe get a few ideas.